QuizMe

1: What CST Document where we can find the Payment Arrangement Definitions and its Benefits?

Payment Arrangement (i-Care)

Payment Arrangement (i-Care) CFS

Payment Arrangement Manage (i-Care)

Payment Arrangement FAQ

2: Where can we find customers PA eligibility code?

i-Care > Interaction Home > Alerts > PA Eligibility Code

i-Care > Subsciber Tab

i-Care > Bills and Charges > PA History

i-Care > Bills and Charges > Collections Summary

3: Name the States that are restricted to purchase lease devices once the final installment of their lease term has billed. (Full Name)

4: Name 5 type of lines IL Care can cancel through NBA?

5: What is the promotion we are offering to customers migrating to Tax Inclusive (TI) rate plan and purchase a device via add a line or upgrade?

$150 Virtual Prepaid Card after registration

$50 Account Credit After Registration

$50 Discount on Accessories

$50 Virtual Prepaid Card After Registration

6: Is the T-Mobile App Experience available for iOS devices?

Yes

No

7: What document will you access if the customer is calling about moving or migrating to T-Mobile?

Call Handling - Churn Clues and Request to Cancel

T-Mobile Network Experience (TNX) Program for Sprint - One Stop Shop

Tax Inclusive Rate Plan Migration and FAQ

Moving to Magenta Experience: Overview

8: True or False: Only the Account Holder can complete MTME (Move to Magenta Experience). Authorized delegates cannot make this request.

True

Fals

9: In https://support.sprint.com/support/international/calling. How much is the Long Distance Call charge if mobile to mobile to Jamaica knowing I have Mexico-Canada Plus add on?

$3.00 per minute

$0.00 per minute

$0.25 per minute

$0.20 per minute

10: When is Tvision Live and Vibe services going to retire?

April 30, 2021

April 29, 2021

April 29, 2022

May 30, 2021