Customer and after sale service

1: What is customer service?

the provision of a service that the customer provides

Customer service is the experience a customer gets when using products made by the business.

2: what are the 3 ways in which the quality can be ensured?

providing

asking

innovation

speaking

3: which one is the correct statement?

customers expect a high quality standard for low priced items

customers expect a low quality standard for high priced items

4: what did the previous statement describe?

after-sale service

price vs customer service

5: describe after sale service

Periodic or as-required maintenance or repair of equipment by its manufacturer or supplier, during and after a warranty period.

when you provide a service after its gone through the sale process