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Business In Retail
1: What is the standard Profiling question?
What handset are you after?
What price plan are you on?
Are you a business or personal customer?
2: Tick the box for the correct new Business plan names.
Mobile Control, Mobile Solo, Flexishare.
Open Starter, Open Advance, Open Advance Plus.
Open 1000, Open Basic, Open Plus.
3: Can our business customers have their Mobile and Fixed line billed on one complete summary?
Yes
No
4: What are our latest contract lengths on Open business Plans?
18/24 months.
12/24 months.
12/18 months.
5: How much is the discount provided to fixed services when SME/SPT combine mobile and fixed?
€10
€15
€5
6: How much is our unlimited fixed line plan per month?
€39.99
€49.99
€24.99
7: When switching to O2 fixed line how long is the downtime for customers during the changeover?
48hrs when switching broadband only.
No interruption to service at all.
24hrs when switching phone line.
8: How long does it take to port a multi line business account?
Approx 10 business hours.
Approx 24 hours.
Approx 5 business hours.
9: Do our great new roaming and international bundles recur.....
Monthly
Annually
Weekly
10: Can customers still avail of the €24.99 6mth 1/2 price fixed plan?
Yes below the line this is available.
No this has been retired.
11: Can existing customers upgrade to the new fixed plans?
Yes only when they complete their existing contract or upgrading.
They can change at anytime.
No they must stay on their existing plan.
12: What is the fixed discount when storage is taken as a SaaS option
€10
€15
€5
13: what Open plan has these options Option 1: Microsoft Office 365 Small Business Premium Option 2: * Storage
Open advance
Open advance plus
Open Starter